"'SymRealWinOpen'
is undefined Runtime
Error" Popup Message
Why
do I get this error? If you're receiving popup dialogs
reporting that 'SymRealWinOpen'
is undefined you're
experiencing
the effects of Symantec's NIS (Norton Internet Security) Popup
and Ad Blocking software. NIS automatically changes some
of your Internet Options and when it sees a webpage
containing key bits
of HTML code, it
substitutes
in some
dummy code
to prevent
ads and popups. This code then fails and because it's also changed
your Internet Options, you get a popup notification.
How do I stop it? Simple,
you can easily fix this by selecting (in InternetExplorer toolbar
above) Tools >
Internet Options > Advanced
tab > then
check the box next to 'Disable script debugging' (usually 4th
listing under Browsing), then click Apply and OK. That's it.
If this doesn't fix it please contact
us.
We apologize for any inconvenience, we're trying to figure out
a way to eliminate the problem but as it's not actually part
of our code (rather code introduced by Norton at the user's PC),
it's difficult to diagnose and eliminate. |
