"'SymRealWinOpen' is undefined Runtime Error" Popup Message Why do I get this error? If you're receiving popup dialogs reporting that 'SymRealWinOpen' is undefined you're experiencing the effects of Symantec's NIS (Norton Internet Security) Popup and Ad Blocking software. NIS automatically changes some of your Internet Options and when it sees a webpage containing key bits of HTML code, it substitutes in some dummy code to prevent ads and popups. This code then fails and because it's also changed your Internet Options, you get a popup notification. How do I stop it? Simple, you can easily fix this by selecting (in InternetExplorer toolbar above) Tools > Internet Options > Advanced tab > then check the box next to 'Disable script debugging' (usually 4th listing under Browsing), then click Apply and OK. That's it. If this doesn't fix it please contact us. We apologize for any inconvenience, we're trying to figure out a way to eliminate the problem but as it's not actually part of our code (rather code introduced by Norton at the user's PC), it's difficult to diagnose and eliminate.

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